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Each time you use the Website, you are subject to the application of the Privacy and Cookies Policy in force, so we suggest that you carefully read all of the Policies in order to check if you agree with their respective terms.
For the purposes of the applicable legislation on data protection, the company responsible for collecting and handling your personal data may be any of the companies within the TFP group.
TFP’s websites may occasionally include links, banners or other hypertext links to websites and services of other companies, which have their own privacy policies, and /or third party services installed on your device that may allow access to information contained therein. Therefore we recommend our Website Users to carefully read the privacy policies of such third parties before submitting any personal data to these websites. TFP does not have any control over the content of these websites and is not responsible for the content of those third parties’ privacy policies or for the collection and handling of your personal data therein.
Delete – we will permanently delete your personal data as soon as the storage period has expired or when we receive a valid request for you to do so and there are no legitimate interests that justify retention of personal data collected.
Personal Data – any information regarding an individual that can directly identify such person or that can make such person identifiable, directly or indirectly, in particular by reference to an identifier.
Costumers – costumers and others to whom TFP provides services or supplies goods in the course of its
Staff – includes dependent worker as well as trainees directly involved in TFP’s business activity. General Data Protection Regulation (GDPR) – a legal instrument of the European Union aimed at harmonising European data protection laws. Its date of effective enforcement is May 25, 2018 and any references thereto must be interpreted accordingly in order to include any legislation that changes, materialises or aims at its implementation.
General Data Protection Regulation (GDPR) – a legal instrument of the European Union aimed at harmonising European data protection laws. Its date of effective enforcement is May 25, 2018 and any references thereto must be interpreted accordingly in order to include any legislation that changes, materialises or aims at its implementation.
TFP – whenever TFP is mentioned we mean both the entity responsible for handling the personal data of our Website Users (The Fladgate Partnership – Vinhos, S.A) but also the other companies of this Business Group, responsible for the collection and handling of personal data of Customers, Suppliers and Applicants. In this case, the party associated with the relevant agreement to the policy may be any of the Group’s companies, as indicated below:
Website Users – any person accessing any of the TFP websites or trademarks marketed by TFP:
TFP collects various types of personal data for different purposes, as set out below. In any case, please note that we do not deliberately and wilfully collect personal information from minors under the age of 18 years old. If we find that we have involuntarily collected information from children under 18 years old, we will take the necessary steps to delete this information as soon as possible, unless we are required by applicable law to keep it.
CUSTOMER DATA: We only collect the necessary data for the conclusion, compliance and performance of any agreement entered into between the Customer and TFP, as well as to reply to any subsequent claims regarding such agreements. Normally, we just need to have your contact information data (such as full name, phone number, email, address and postcode) to enable us to ensure that our relationship runs efficiently. We also keep information related to your online involvement, which we use to ensure that the marketing communications we direct to you are relevant and appropriate. We may also have CCTV footage, if you visit our facilities and information that you have decided to share with us directly or through your company (evaluation of our services and products, allergies, health conditions and food restrictions). You will be informed if, for any reason, we require any additional personal data.
SUPPLIER DATA: We only collect the necessary data for the conclusion, compliance and performance of any agreement entered into between the Supplier and TFP, as well as to reply and manage any subsequent claims regarding such agreements. We will collect personal contact data, including your company data, such as names, phone numbers, and emails. We will also collect bank details so that we can issue payments to you. We may also keep information that you have decided to share with us directly or through your company, and CCTV footage if you visit our facilities.
APPLICANT DATA: Depending on the relevant circumstances and local legislation applicable, we may collect all or part of the information listed below:
Please note that the above list of categories of personal data that we may collect is not exhaustive.
In the scope of our commercial or professional relationship, you will have to provide the necessary personal data to start and create such a relationship in order to comply with the existing pre-contractual and contractual duties and diligences and that data that we and compulsory have to collect. Without such data, we will generally have to refuse to conclude or perform such an agreement or we will not be able to maintain the agreement and therefore will have to terminate it. If you do not provide us with the necessary information and documentation, we will not be able to start or continue the commercial or professional relationship intended by you, or even follow up on requests you may send us.
We may collect personal data in several ways:
a) Personal data that we receive directly from you, if you contact us deliberately, usually by phone or email; and/or if we contact you by phone or email or through business development activities in a more general manner.
There are several ways in which you can share your information with us. It all depends which suits you better. These may include:
b) Personal data we receive from other sources, usually through due diligence or other market information, including lists of applicants in relevant events. We also receive personal information from other sources, for instance if you introduce “Like” on our Facebook page or choose to “Follow” on Twitter or Instagram, we will receive personal information from these websites;
To the extent that you access our Website, read or click on an email from us, when appropriate and in accordance with local legal requirements and legislation, we may also automatically collect your data. When you visit our Website there is certain information that we may collect automatically, whether or not you decide to use our services. This includes your IP address, the date, times and frequency of access to our site and the way in which you browse its content, all as provided in the cookies policy below. We will also collect your data when you contact us through our Website using, for example, the chat function.
We collect your data automatically through cookies, in accordance with your browser’s cookie settings. If you are also a TFP Applicant or Customer, we may use data from your usage of our websites in order to improve other aspects of our communications with you or the services we provide to you.
Why do we handle your data (collection purpose) and on what legal basis?
Provision of products and services
TFP may use your personal data, when necessary to perform the agreement between you and TFP, as well as to be able to identify you. We may also use your Personal Data to prevent and research possible misuse of the said Personal Data.
Occasionally, we may send you information that we consider to be of interest to you. In particular and when appropriate, we may use your data for the purposes listed below:
When you have provided us with your email contact details in connection with the sale of a product or service, we may use them for the purposes of marketing of our own products and services. You may, however, freely and if you do not agree with our marketing approach, refuse such communications either at the time of the collection or at the time each message arrives, simply by refusing its arrival as a recipient. Regarding the sending of any other type of e-communication, we will firstly request your prior and express consent. We need your consent for some aspects of these activities that are not covered by our legitimate interests (in particular, the collection of data through cookies and the provision of marketing directly to you through digital channels).
If you do not agree with our marketing approach, you are entitled to withdraw your consent at any time. All our marketing is based on what we think would better serve our Customers and Applicants, but we are aware that not always will we get it right. We may use your data to show you TFP adverts and other content displayed on other websites such as, for example, on Facebook. If you do not wish us to use your data in this way, turn off the option “Advertisement Cookies” (please check our Cookies Policy).
We may also use your personal data for these purposes if we consider it necessary to do so in order to defend our legitimate interests.
Development on products and services
TFP may use your personal data for the development of your products and services. However, we will predominantly use combined data and statistical information for that purpose. TFP keeps track of the pages our customers visit within the website to determine which services/products are most requested.
In this case, we collect information concerning the computer or device (including mobile devices) that you use to access the website, namely your IP address, the website you used to access us, the type and language of your browser, operation system, cookies, the country from where you are accessing, reference and exit pages, URL, platform, number of clicks you have made, domain names, searched and visited pages, and the order in which you have visited them, the time spent on a particular page, the date and time you have accessed our website, access errors and other similar information that your browser may sends us.
TFP may use your personal data to communicate with you, namely, to send you news related to TFP’s products and services, or to assist you in matters relaters to customer support, in particular to respond and manage users requests through customer service channels, as well as to monitor the quality of our service. In this case, your full name, email and phone number will be collected.
TFP’s newsletter subscription may involve the use of personal data in order to carry out personalised advertising of our products and services, which are available to users through email, push notifications by any other electronic means or through third parties. You can freely unsubscribe from receiving our Newsletter at any time, simply by following the information we provide in each communication.
TFP may use data that has been identified based on your personal and behaviour pattern preferences. In order to send you customised offers, TFP will collect the said data from your interactions with us, whether through our website, or through an app, support line, or even from the use of products. In such case, the following personal data will be collected: gender and preferences for services or products.
The management of data for the purpose of profiling and market researching is also based on TFP’s legitimate interest. >To such end, TFP considers the interests and rights of those concerned and the measures taken by the person responsible to fulfil general duties in terms of proportionality and transparency, having surmised that:
a) the impact on individual fundamental human rights, freedoms and guarantees is reduced;
b) the said management may be reasonably foreseen by the person concerned;
c) the data handling for the referred purpose does not lead to exclusion, discrimination, defamation or endanger of the holder’s reputation and/or his/her negotiation power.
If you consider that the referred data management may lead to any kind of emotional repercussion, you may exercise your right of access and/or right to object, as well as voluntarily exclude yourself without any need for justification of your decision.
We inform you that you can limit this by exercising the right to object by writing an email to any of the contacts listed in “How to contact us”.
Improving the Service Provided to the User
Your Personal Data related to your physical or online purchases, tastes and preferences can be used for analysis, user profiling, market research, quality surveys and improvement of our Customer interaction.
In order to fill job vacancies, we can internally develop recruitment activities. We have listed below several ways in which we may use and process your personal data for this purpose:
We handle your abovementioned personal data pursuant to the provisions in the GDPR and other applicable legislation, and we base this data management essentially on pre-contractual procedures and contract performance, on the fulfilment of a legal obligation or to satisfy legitimate interests pursued by TFP or on the protection of the imperative interests of the data subject.
That is, we use and process your personal data for the management and performance of agreements or other procedures requested by the data subject (Article 6, paragraph 1 b) of the GDPR); in the context of a legitimate interest (Article 6 paragraph 1 f) of the GDPR); based on the consent of the data subject (Article 6 paragraph 1 a) of the GDPR) and by legal imperative or in the public interest (Article 6 paragraph 1 c) of the GDPR).
Where appropriate and in accordance with legal requirements and local legislation, we may share your personal data for various reasons and in several ways with the following categories of entities:
Our website and our application will allow you, in some circumstances, social plug-ins from various social networks. If you decide to interact with a social network such as Facebook, Twitter, Google + (for instance, through account registration), your activity on our website or in our app will also be available in your social network. If you are connected to one of these social networks during your visit to our website or app, or if you interact through one of the said social plug-ins, the social network may include this information to your profile on the said social network, in accordance with your privacy setting. If you wish to avoid this data transfer, please close your account session on the social network before entering our website or app, or change your privacy settings whenever possible. We recommend you to read the privacy policies of the social networks you use in order to obtain detailed information about the collection and transfer of personal information, and also to get to know your rights and which privacy settings are appropriate and you should select for your profile.
We are committed to take all reasonable and appropriate steps to protect the personal information we have from misuses, accidental or unlawful amendments, loss and disclosure or unauthorised access. For this purpose, TFP uses security systems, rules and other procedures to ensure the protection of your personal data, as well as to prevent unauthorised access, improper use, disclosure, loss or even destruction of your personal data.
If you suspect misuse, loss or unauthorised access to your personal information, please let us know immediately.
We only store your personal data for the time necessary to achieve the purpose that justifies these data collection, and also to respond to your needs or to the requests you may address to us, or to comply with our contractual and legal obligations.
In order to determine the time period to store your data, we use the criteria listed below. If several criteria are applied simultaneously, we will keep your personal data in accordance with the criterion that entails the keeping of your personal data for the longest period of time:
a) When purchasing product and services, we will keep your personal data for the duration of our business relationship, including any complaints that may arise, as well as for a period of ten  years after the termination of such relationship, notwithstanding the compliance of legal obligations of the data controller;
b) When you contact us to ask questions, requesting information and clarifications, we will keep your personal data for the period of time necessary to resolve your question or to provide you with the information and/or queries requested;
c) When opening a customer account, that is, when registering on our website, we will keep your data until you ask us to delete them or after a period of inactivity of two  years;
d) When you have consented to the sending of direct marketing, we will keep your personal data while maintaining the final purpose of the data collection or until you cancel the subscription or request us to delete the data;
e) Regarding the footage captured on video surveillance system (CCTV), during the maximum period of thirty  days;
f) Concerning data collected during a recruitment procedure, for a maximum period of five  years after the closure of the recruitment procedure;
h) The period of time provided for in applicable legislation; or
i) Until the specific purpose applicable to the personal data ceases to exist.
We may also retain some of your personal data to the extent necessary to comply with our legal obligations, as well as to exercise or enforce our rights, including to appeal to courts and administrative entities.
In any of these situations, if there legal judicial or administrative proceedings are pending, the data will be kept for the duration of the proceedings and up to six  months after a final res judicata judgment is rendered.
After the above mentioned periods of data storage, the personal information will be deleted and /or cleared with efficient safety.
One of the main targets of the GDPR is to protect and clarify the rights of EU citizens and individuals in the EU with regard to data privacy. This means that you have several rights to your data, even when you have previously provided such data to us. These entitlements are better described below.
We will try to process your request without undue delay and, in any case, within one  month (subject to any extensions permitted by law). Please note that we may keep a record of your communications to help us resolve any matters raised and brought by you.
Right to Object: this right allows you to oppose the handling of your personal data, for the reasons related to your particular situation when your personal data are managed for one of the following purposes: (i) our legitimate interests; (ii) to enable us to perform a task in the public interest or exercise official authority; (iii) to send you direct marketing materials, including profile definition; and (iv) scientific, historical, research or statistical purposes.
If you exercise the right to Object, we will terminate the processing of the data that you have objected to, unless:
Right to Withdraw Consent: If we have obtained your consent to handle your personal data for some activities (for example, for marketing purposes), you may withdraw this consent at any time and we will no longer perform the specific activity you have previously consented upon, unless we consider that there is an alternative reason on our behalf to justify the continuing data management, in which case we will inform you about such condition.
Right of Access by the Data Subject: You may request us, at any time, to confirm the information we have about you, as well as additional information about the purposes of our data management, the period of time which we keep your data, the existence of automated decisions, the recipients to whom the data are disclosed, among any other information provided for in article 15 of GDPR. We may ask you to verify your identity and more information about your request. If we grant you access to the information we keep about you, we will not charge for access unless your request is “manifestly excessive or groundless”. If you request us any additional copies of this information, we may charge you a reasonable administrative cost, and where this is legally permitted. In cases where we it is legally permitted, we may deny your request. If we refuse your request, you will always be informed of our reasons and grounds.
Right to Erasure: In some circumstances, you are entitled to request us to delete your personal data. Usually, the exercise of this right must meet one of the following criteria:
Nevertheless, this right does not apply, and therefore TFP may continue to process your data in a legitimate manner, when the following proves necessary:
When presented with a valid request to erase data, we will take all the reasonable and practical steps to delete the said data.
Right to Restriction of Processing Data: In some circumstances, you have the right to restrict the processing of your personal data. This means that we can only carry on storing your data and we will not be able to carry out any further processing of your data until: (i) one of the circumstances listed below is resolved; (ii) we have obtained your consent; or (iii) additional processing is required in order to declare, exercise or defend a right, the protection of the rights of another person or on grounds of important public interest of the EU or of a Member State.
The circumstances in which you have the right to request the restriction of the processing of your personal data are:
If we have shared your personal data with third parties, they will also be notified of the restriction to processing, unless this notification is impossible to make or involves a disproportionate effort. We will, for sure, notify you before lifting any restriction on the processing of your personal data.
Right to Rectification: You have the right to request us to rectify any inaccurate or incomplete personal data we keep regarding you. If we have shared such personal data with third parties, they will be notified of the rectification, unless this notification is impossible to make or involves a disproportionate effort. Where appropriate, we will also inform you to which third parties we have disclosed inaccurate or incomplete personal information. When we consider that it is reasonable not to comply with your request, we will explain the reasons for our decision. It is important that the personal information we keep regarding you is accurate and updated. Please let us know if there are any changes to your personal information during the period in which we keep your data.
Right to data portability: If you wish so, you are entitled to transfer your personal data between data controllers. This means that you can transfer data from your TFP account to another online platform. To enable you to do it, we will supply you with your data in a automated read-only format, protected by password, so that you can transfer the data to another online platform. Alternatively, we can directly transfer the data for you. This right to data portability is applicable to: (i) personal data that we process automatically (i e, without human intervention); (ii) personal data provided by you; and (iii) personal data that we process based on your consent or to fulfil an agreement.
Right to lodge a complaint with a supervisory authority: You also have the right to file a complaint to your local supervisory authority, which in Portugal is the Comissão Nacional de Proteção de Dados. You can contact this authority to the following contacts:
Telephone (+351) 213928400 / Privacy Phone Line: +351 21 393 00 39
To request online information: https://www.cnpd.pt/bin/Duvidas/Duvidas_frm.aspx
To file online complaints: https://www.cnpd.pt/bin/Duvidas/Queixas_frm.aspx
Address: Rua de São Bento, nº 148-3º, 1200-821 Lisbon
Fax: +351 21 397 68 32
Please contact us if you intend to exercise any of these rights or withdraw your consent for the processing of your personal data (if your consent is our legal basis for processing your personal data). Please bear in kind that we may keep a record of your communications to help us resolve any matters you may raise:
How you can contact us
How can you contact us to update your marketing preferences? You can do so by sending us an email to our general emails, or by simply choosing and clicking the unsubscribe link in any marketing email we send you.
HOW DO WE STORE AND TRANSFER YOUR DATA AT AN INTERNATIONAL LEVEL?
Data transfer to other countries (countries outside the European Union) only occurs if it is necessary for the execution of orders or upon your requests (for example, payment orders or shipment of products), by legal requirement or if you have given us an express authorisation to do so. If requesting service providers of third countries is required, they will be obliged to comply with the written instructions in this regard by signing an agreement with the standard contractual clauses of the European Union, in order to comply with the level of data protection applicable in the European Union. You will receive detailed information from us separately as required by law. We want to ensure that your data is stored and transferred in a safe way. Therefore, we will only transfer data outside the European Economic Area or EEA (i e, the State Members of European Union together with Norway, Iceland and Liechtenstein) where this is in line with the data protection legislation and the means of transfer provide adequate guarantees in relation to your data, namely:
To ensure that your personal data receives an adequate level of protection, we have applied appropriate procedures with third parties with whom we share your personal data to guarantee that your personal information is handled by such third parties in compliance with data protection law.
Guarantees and Warnings
User guarantees that the personal data provided to TFP are correct and accurate and will notify any change or amendment to them assuming sole responsibility for losses and damage caused by erroneous, inexact or incomplete communication of these data. User is explicitly warned that when disclosing personal data in public TFP media such as Facebook, Google +, Twitter and Instagram, this information may be seen and used by third parties. TFP does not read any personal communication published or posted on our costumers own web pages.
TFP website is optimised for viewing on Google Chrome, Safari, Mozilla Firefox, Microsoft Internet Explorer, Microsoft Edge.
What is a cookie?
Cookies can be:
How can I avoid cookies on your websites?
You can check this information for the main internet browsers at the following web pages:
ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS
Occasionally, it may be necessary to process personal data and, where appropriate and in accordance with local requirements and legislation, to process sensitive personal data regarding the exercise and defence of legal claims. On this perspective, article 9 paragraph 2 f) of GDPR such processing when it “is necessary for the establishment, exercise and defence of legal claims in a judicial proceedings or whenever courts act in the exercise of their judicial function.”
This may arise, for instance, in circumstances where we need to obtain legal advice in relation to legal proceedings or if we are required by law to retain or disclose specific information as actors in legal proceedings.
AMENDMENTS TO DOCUMENT
Founded in 1815, Fonseca belongs at the top of vintage port houses.
Few port producers have maintained such consistency of quality and style from vintage to vintage. From the legendary 1840, Fonseca's first Vintage Port release, to the iconic 1868 and the extraordinary 1927, 1948, 1977 and 1994, all four of them 100-point wines, the house has produced a succession of highly acclaimed wines.
James Suckling, in his authoritative book on Vintage Port, put it as follows: “The vintage Ports of Fonseca are perhaps the most consistently great of them all. Not only do they have a striking freshness and powerful richness when young, but they retain that youthfulness for decades.”
Fonseca's respect for the vineyard and the unique environment of the Douro Valley expresses itself in the firm's leadership in the field of sustainable and organic viticulture. It was the first house to offer a Port made entirely from organically produced grapes.
Perhaps more than any other Port house, being the only one with four 100 point scoring wines, Fonseca has built a loyal community of Port enthusiasts who value its individuality and the inimitable character of its wines.